ODAK UYDU HAKKINDA

Our company was established in November 1999 to operate in the fields of satellite systems and electronic communication.

As a principle, it has adopted an innovative approach in line with the leading robust technological developments in its field.

Our management team's experience include introduction of nation-wide broadcasting for Flash TV, Show TV, Cine5 and various radio station across Turkey. OUR STANDARTS The customer service standards of Odak Electronic Satellite Systems that represent the common ground for all the services in Turkey, that are offered in many different fields:
  • Setting goals for services that enable us to perform our work and to meet the needs of our customers in the best way and to provide services exceeding expectations;
  • Setting goals for services that enable us to perform our work and to meet the needs of our customers in the best way and to provide services exceeding expectations;
  • Preparing a proper customer service plan to achieve these service goals;
  • Implementing our service plan correctly in order to fulfill our obligations, to anticipate potential problems and to avoid vagaries;
  • Establishing an efficient and creative communication to better understand the value and quality of our services for our customers;
  • Ensuring that professional, technical or customer service issues are addressed in a timely and mutually respectful manner;
  • Asking our customers for their feedback to evaluate our services and products;
  • Setting prices for services and products in a way that will be perceived as reasonable and fair by our customers, given the quality of our services and the responsibilities we undertake.
What do we offer? We always share prioritized information with our customers in this industry, and offer sales by product and system marketing methods in line with the customer needs.

We provide subtle support services, not only with a sales principle but also for sales and after sales.

Our company offers 2 years service guarantee for sales of technical services, standing behind its applications, and insures the system in case of faults that may occur during this process, and keeps the service charges at a fixed price.

As a company that always raises the bar for quality by European standards, we are looking forward to answering your questions on every issue in electronic satellite systems.
OUR SERVICE AREAS
TECHNICAL SERVICE
CALL CENTER 0212 269 90 00
Dilediğiniz lokasyondan Odak uydu teknik servisini arayabilir, nextstar veya d-smart ürünlerinizin, kurulumu, arızası, veya teknik destek için ulaşım sağlayabilirsiniz.