SUPPORT

  •  Identifying which professional services can be utilized by analyzing the needs of our customers;
  •                 Setting goals for services that enable us to perform our work and to meet the needs of our customers in the best way and to provide services exceeding expectations;
  •                 Preparing a proper customer service plan to achieve these service goals;
  •                 Implementing our service plan correctly in order to fulfill our obligations, to anticipate potential problems and to avoid vagaries;
  •                 Establishing an efficient and creative communication to better understand the value and quality of our services for our customers;
  •                 Ensuring that professional, technical or customer service issues are addressed in a timely and mutually respectful manner;
  •                 Asking our customers for their feedback to evaluate our services and products;
  •                 Setting prices for services and products in a way that will be perceived as reasonable and fair by our customers, given the quality of our services and the responsibilities we undertake.       
SERVICE AREAS
TECHNICAL SUPPORT
CALL CENTER 0212 269 90 00
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